When a person passes away and remains undiscovered
for a period of time, the affected environment may
require specialist cleaning, contamination control,
odour remediation and responsible restoration.
Request Confidential Assessment
Speak with FCS
011-61785968
Contamination Control
Odour Remediation
Property Remediation
Discreet Response
An unattended death occurs when a person passes
away and is not discovered immediately. Depending
on the circumstances and the length of time involved,
decomposition may affect the surrounding environment.
The response may involve more than visible cleaning.
Bodily fluids, biological contamination and
decomposition-related odours can affect surfaces,
materials, furnishings and areas that are not always
obvious from a visual inspection alone.
This is not conventional cleaning.
Unattended death environments may require
specialist assessment, contamination control,
material removal, odour remediation and
property restoration.
SPECIALIST APPROACH
Safety • Science • Remediation
SPECIALIST RESPONSE
The visible area may only represent part of the
affected environment. Specialist remediation focuses
on contamination, affected materials and the condition
of the surrounding property.
Bodily fluids and biological material may
contaminate surfaces or surrounding materials
and require controlled remediation.
Contamination may move beyond the visible
surface into porous materials, flooring,
furniture or other affected components.
Persistent odour may require more than masking
products. The affected source and contaminated
materials may need to be addressed.
Depending on the environment, affected materials
may require removal, remediation or restoration
before the space can move towards recovery.
Each environment is different. The appropriate
response depends on the affected area, contamination,
materials involved and the condition of the property.
FORENSIC CLEANING SPECIALISTS
Controlled • Professional • Respectful
FCS first considers the available
information, affected location and
nature of the environment.
The affected environment is approached
with appropriate contamination-control
considerations and specialist procedures.
Materials that cannot be appropriately
remediated may require controlled removal
as part of the response.
Decomposition-related odour concerns
are addressed as part of the wider
remediation process where required.
The final objective is to support the
responsible remediation and recovery
of the affected environment.
Every case is different. Depending on the location
and circumstances, different parts of the property
may need to be considered during assessment.
Porous floor coverings and materials may
absorb contamination.
Upholstery and nearby furnishings may be
affected depending on the environment.
Floors, walls and other property materials
may require assessment.
Items within the affected environment may
require careful consideration.
Absorbent materials can be significantly
affected by contamination.
Adjacent areas may also need to be considered
as part of the assessment.
The extent of remediation cannot be determined
solely by the type of incident. The actual affected
environment should be assessed based on the
circumstances of the individual case.
An unattended death is not simply a cleaning
situation. It can involve loss, family members,
property owners and individuals dealing with
difficult circumstances.
FCS approaches these environments with a balance
of specialist knowledge, professional boundaries,
discretion and respect for the people affected.
Sensitive communication and a
professional approach to the environment.
Respect remains important throughout
the response and remediation process.
The environment is approached calmly,
responsibly and professionally.
Specialist knowledge is essential.
So is the way people are treated.
FCS • PROFESSIONALISM & HUMAN DIGNITY
If you are dealing with an unattended death
environment, you do not need to determine the
remediation requirements yourself before
contacting FCS.
An unattended death generally refers to a
situation where a person passes away and is
not discovered immediately. The condition of
the environment can vary depending on the
circumstances and time involved.
The environment may involve biological
contamination, bodily fluids, affected porous
materials or decomposition-related odour that
can require specialist remediation rather than
conventional surface cleaning.
Persistent odour can be associated with
contaminated materials or the affected
environment. Appropriate remediation focuses
on addressing the source rather than simply
masking the smell.
This depends on the condition and material.
Some affected materials may require removal
when appropriate remediation is not possible.
The individual environment should be assessed.
Start with the property location, type of
situation, affected area and any information
you currently have. Supporting photos may
also be provided when appropriate and safe.
You do not need to determine the extent
yourself. Contact FCS and provide the
information available so the situation
can be discussed further.
Tell FCS what has happened, where the affected
environment is located and what information you
currently have. Our team can discuss the
appropriate next step with you.
24-HOUR HOTLINE
011-61785968
NADI@15 • Putrajaya, Malaysia
START HERE
Request Confidential Assessment
Sensitive enquiries are approached with
discretion, professionalism and respect.
Specialist response to the environments
that ordinary cleaning cannot handle.
Safety • Science • Remediation • Human Dignity
